LeftyBassist.com

Been using these guys for several years to buy bass parts without a hitch. Placed a bigger parts order a couple weeks ago for parts for my Single Coil PBass I'm building.

Well, they never sent order confirmation, didn't answer emails (yes I was polite), and didn't answer the phone or respond to voicemails (21 call attempts on my part).

I filed a claim through Paypal who resolved it and processed my full refund in a matter of hours.

I found in a number of forums where this company has a reputation/habit for this kind of behavior. I just placed an order for the parts I need through Buzzard's Bass Shop out of Florida. I haven't used them before, so any experiences or thoughts on them would be appreciated if possible.

Bottom line- if you are a retailer, luthier or whatever-- COMMUNICATE WITH YOUR CLIENTS.

That is all.

i had the same problem a few months back i was building a cheap parts guitar so i ordered a p-90 pickup and some knobs and 3 way pu switch paid and never heard from them again but i wasnt lucky enough to get my money back

Always use Paypal when you can. It's the best protection against dickbags like them.

Yeah now i always try to use paypal when ever posible.